Refund and Returns Policy

RETURN POLICIES

We offer easy returns within 14 days after the delivery date.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
In case of any missing part of the products or the packaging, the courier can not pick up the items from your side
In case of refunding for no reason or just changing your mind, the order can be returned but subjected to return fees to be paid by the customer.
In case of a manufacturing fault and the item cannot be replaced or mended you get a full free refund within 2-4 working days from the request.
In case of paying online through a debit or credit card, the amount will be transferred within 7-14 days according to your bank.
For COD orders exceeding 2000k,refunds will be processed through instapay

For more information or return & exchange requests kindly contact us on our Facebook our Instagram page.

We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
In case of any missing part of the products or the packaging, the courier can not pick up the items from your side
in case of receiving wrong orders or a manufacturing fault, exchange will be done for free within 2-4 working days from the request.
In case of exchange due to choosing the wrong size ( for rings ) or mind changing, the order can be exchanged but subjected to shipping fees to be paid by the customer.

Shipping all over Egypt within 2-4 business days

Shipping Fees :

Cairo & Giza 50 LE

Delta & Canal Cities 60 LE

Upper Egypt 70 LE

Remote Areas 100 LE